6 classes.
A ride for every need.
From everyday economy to VIP executive — every class uses the same flat-rate pricing. No surge, ever.
All classes
Choose your class.
Same flat fare policy.
Essential
EconomyCompact & affordable.
The most affordable option for everyday solo trips around the city. Small, efficient cars that get you there without the fuss.
- Compact cars
- Lowest fare
- Up to 3 passengers
- Cash or card
- Standard pickup
Standard
Most PopularComfortable, great value.
Our most popular class. Spacious mid-size sedans offering everyday comfort at a price that makes sense.
- Mid-size sedan
- Best value
- Up to 4 passengers
- Cash or card
- 4.7+ rated drivers
Comfort
RecommendedExtra legroom, premium sedans.
Upgraded to premium sedans with significantly more legroom and a quieter, more relaxed ride experience.
- Premium sedan
- Extra legroom
- Up to 4 passengers
- AC guaranteed
- Phone charging
Premium
BusinessLuxury SUVs & saloons.
High-end SUVs and luxury saloons for when the ride is part of the experience. Top-tier vehicles, top-tier service.
- Luxury vehicle
- Top-tier brands
- Up to 4 passengers
- Bottled water
- Premium driver
Executive
VIPElite. Maximum comfort.
The pinnacle of Ailoo's service. Elite vehicles with a fully VIP experience — reserved for the most important moments.
- Elite fleet
- Max comfort
- Up to 4 passengers
- Wi-Fi & amenities
- Dedicated VIP driver
Family
7-SeaterSpace for everyone.
Large multi-row vehicles for groups, families, and trips requiring extra passengers or luggage capacity.
- 7-seat vehicle
- Large luggage space
- Up to 6 passengers
- Child-seat compatible
- Group fare
* All classes operate on flat-rate pricing — no surge pricing, ever.
Compare
Compare classes
at a glance.
FAQ
Common questions.
Clear answers.
Comfort or above is recommended for airport rides — extra legroom helps after a long flight, and these classes include generous luggage space.
You can cancel and rebook with a different class before your driver arrives. The app shows real-time fare estimates for each class.
Essential, Standard, and Family are available 24/7. Comfort, Premium, and Executive may have slightly longer pickup times late at night.
Yes — every class uses our flat-rate, no-surge pricing. Higher classes have a higher base fare reflecting the vehicle quality, but no dynamic pricing applies.
You choose a class (e.g. Premium) and Ailoo matches you with the best available vehicle in that class. Specific model selection is not currently available.
Still have questions?
support@ailoo.coGet started
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